Privacy Policy

Effective Date October 01, 2018

Overview

AlertWatch builds software and tools to help medical providers monitor patients receiving medical care while in hospitals. Whether you engage with AlertWatch.com (“Our Website”) or any of the AlertWatch solutions (“Our Solutions”) through your mobile device, desktop computer, or your web browser, we may collect limited personal information for a number of purposes as described in this policy.

This Privacy Policy is designed to inform you about how AlertWatch collects and uses information you provide when you visit Our Website or when you use our applications as a hospital provider. AlertWatch may update this Privacy Policy, or other privacy notices established for other AlertWatch websites, at any time we deem appropriate, and future updates to the Privacy Policy will be in effect immediately after being posted on this page. It is important that you check back from time to time and make sure that you have reviewed the most current version of this Privacy Policy.

Information That You Give Us

If you contact us through Our Website, we may keep a record of the communication to help answer or resolve the matter you contacted us about. You can decide how much information you want to share with us in those cases.

Our Website and Servers, Your Use of Browsers

When you communicate with us or access Our Website and servers through a browser, application, or other client, our servers automatically collect and record certain information.

Your browser or device may tell us:

  • Your browser type;
  • Language preference;
  • The Internet Protocol (IP) address (which may tell us generally where you are located); and
  • The type of device or system you used.
  • The time and date of your request;

Our Website Cookies

Like many websites, Our Website uses Google Analytics to collect information about access to and use of Our Website. Google Analytics plants a permanent cookie in your browser that logs data in order to analyze and improve the usage of Our Website. Our collection of this data may include:

  • Your IP address;
  • The pages of our site that you visit;
  • The time and date of your visit;
  • The time you spend on certain pages on our site; and
  • Various other statistics.

While you may adjust cookie usage in your browser settings, you consent to such use of your data by visiting our site. Google’s ability to share and use your information collected via Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Our Solutions

Information That You Give Us

If you contact us through Our Solutions, we may keep a record of the communication to help answer or resolve the matter you contacted us about. You can decide how much information you want to share with us to help resolve your issue.

Our Website and Servers

When you login to any of Our Solutions through a browser, application, or other client, our servers will record that you logged in for usage statistics.

Cookies

Our Solutions use session cookie for security purposes. Session cookies are temporary cookie files, which are erased when you close your browser. When you restart yourbrowser or relaunch the app, the website will not recognize you. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.The session cookie stores various information about your use, including items such as the computer name, browser, and IP address.

How We Protect Your Information

We use a combination of process, technology and physical security controls to help protect your information from unauthorized access, use, or disclosure, but remember that no method of transmission over the Internet, or method of storage, is 100% secure.

When we collect your information through Our Website or Our Solutions, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top or bottom of your web browser, or looking for “https” at the beginning of the URL address of the web page.

Links to Other Sites

Our Website contains links to other sites. Please be aware that AlertWatch is not responsible for the content or privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of any other site that collects your information.

Contact AlertWatch

If you have any questions about this Privacy Policy or privacy concerns, you may contact AlertWatch at 734-957-6184 or at info@alertwatch.com. In any correspondence, please include the reason that led you to contact us.