Effective Date April, 2022
AlertWatch builds software and tools to help medical providers monitor patients receiving medical care while in hospitals. Whether you engage with AlertWatch.com (“Our Website”) or any of the AlertWatch solutions (“Our Solutions”) through your mobile device, desktop computer, or your web browser, we may collect limited personal information for a number of purposes as described in this policy.
Information You Provide to Our Website
Information That You Give Us
If you contact us through Our Website, we may keep a record of the communication to help answer or resolve the matter you contacted us about. You can decide how much information you want to share with us in those cases.
Our Website and Servers, Your Use of Browsers
When you communicate with us or access Our Website and servers through a browser, application, or other client, our servers automatically collect and record certain information.
Your browser or device may tell us:
- Your browser type;
- Language preference;
- The Internet Protocol (IP) address (which may tell us generally where you are located); and
- The type of device or system you used.
- The time and date of your request;
Our Website Cookies
Like many websites, Our Website uses Google Analytics to collect information about access to and use of Our Website. Google Analytics plants a permanent cookie in your browser that logs data in order to analyze and improve the usage of Our Website. Our collection of this data may include:
- Your IP address.
- The pages of our site that you visit.
- The time and date of your visit.
- The time you spend on certain pages on our site.
- Various other statistics.
Information You Provide to Our Solutions
Information That You Give Us
If you contact us through our clinical solutions, we may keep a record of the communication to help answer or resolve the matter you contacted us about. You can decide how much information you want to share with us to help resolve your issue.
Our Website and Servers
When you login to any of Our Solutions through a browser, application, or other client, our servers will record that you logged in for usage statistics.
Our Solutions use session cookie for security purposes. Session cookies are temporary cookie files, which are erased when you close your browser. When you restart your browser or relaunch the app, the website will not recognize you. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser. The session cookie stores various information about your use, including items such as the computer name, browser, and IP address.
How We Protect Your Information
We use a combination of process, technology and physical security controls to help protect your information from unauthorized access, use, or disclosure, but remember that no method of transmission over the Internet, or method of storage, is 100% secure.
When we collect your information through Our Website or Our Solutions, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top or bottom of your web browser, or looking for “https” at the beginning of the URL address of the web page.
Links to Other Sites
Our Website contains links to other sites. Please be aware that AlertWatch is not responsible for the content or privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of any other site that collects your information.